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Shipping & Returns – Best Mufflers

Shipping Information

We ship Australia-wide using trusted couriers:

  • Couriers Please
  • Australia Post
  • Express Post
  • TNT Express

We ship Word-wide using trusted couriers:

  • Australia Post
  • Express Post
  • DHL Express

For our interstate customers, some parts may be shipped directly from our suppliers around the country. Please note the following:

  • In the unlikely event the freight charge is incorrect, contact us and we will rectify it.
  • Sending to a work address is preferable. If sending to a home address, ensure someone is available to receive the delivery.
  • Inspect items for damage upon delivery. If damage has occurred, notify the driver before accepting the package.
  • Pick-ups must be pre-arranged to ensure parts are in stock.

Express Shipping

For urgent deliveries, please let us know. We offer express shipping on request.

International Shipping, Customs & Duties

  • We do not ship to freight forwarding companies.
  • All customs, import duties, and taxes are the responsibility of the purchaser.
  • If your shipment is not received within 7–10 days from the shipping email, contact us and we will help locate your items.
  • Shipments are not insured unless you specifically request insurance (costs charged at cost).
  • All international purchases must be paid via Direct Deposit or a Verified PayPal Account with a matching shipping address, unless pre-arranged.

Returns & Refunds

  • Returned items must be unused and in their original packaging.
  • Incorrectly ordered goods may incur a 15% restocking fee.
  • All freight charges for returns are the responsibility of the purchaser.
  • Please choose carefully; if unsure, contact us before ordering.